Jindal Home Achieved 25% Sales Growth with Kylas CRM
About Jindal Home
Jindal Home, a leader in the textile industry, has been offering high-quality products like Hotel Linen, Bed Linen, Bath Linen, and Home Décor since 1976. The company serves a diverse clientele, including hotels, resorts, and households across India. With a strong reputation for quality and innovation, Jindal Home aims to streamline operations and enhance its sales process to support ongoing growth.
Challenges
Before implementing Kylas CRM, Jindal Home faced several challenges that slowed its sales and growth. Lead management was disorganized, resulting in missed opportunities and delayed conversions.
Manual follow-ups were inconsistent, and a lack of visibility into customer data hindered effective decision-making. Additionally, teams working across different locations struggled with coordination, and traditional methods couldn’t support the growing operations.
Why Kylas
To address these challenges, Jindal Home decided to explore CRM solutions that would streamline lead tracking, automate follow-ups, and improve team collaboration.
After evaluating multiple options, they chose Kylas CRM for its user-friendly interface, cost-effectiveness, and robust feature set, including lead management, data insights, and seamless app integration.
Kylas was easy to implement, and the team quickly adapted to the system, improving workflow efficiency.
How Kylas Helped
Kylas CRM revolutionized Jindal Home’s sales operations. The CRM organized leads into clearly defined pipelines, improving lead management and ensuring no opportunities were missed.
Automated follow-ups helped maintain consistent communication, leading to higher conversion rates.
Adopting Kylas CRM led to remarkable improvements at Jindal Home. Sales grew by 25%, and conversion rates increased by 30%. The company saw a 40% reduction in missed follow-ups, saving 20% of time on manual tasks.
Customer retention rose by 15%. The CRM’s features, like lead tracking and task automation, enhanced team productivity and accountability.
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